Our Story: History of Plano Overhead Garage Door

Written by Nick McGregor. Posted in About Our Garage Door Company in Plano, TX

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After working in a machine shop for three years, in 1977 I set out to find an outdoor job in construction. Hollywood Door in Dallas was hiring subcontractors for their installations. There I learned to install Genie garage door openers, attic stairways, and service residential garage doors. I found the installation of Genie openers most interesting and starting contracting to Forbis Electronic.  After contracting around Dallas and even doing some commercial garage door repair in Austin; I decided it was time to stop contracting to others and manage my own business.

We started out picking up odd jobs, and marketing using word-of-mouth. Over the next few years, we went from struggling to find work, to busy enough to run a fairly consistent schedule with my work truck staying busy most of the time.

In 1984 I took a leap of faith and placed two dollar bill sized ads in red bold print in the GTE Plano directory, using the company name “Plano Door Service”.  The cost was 400 per month and my competitors said I was crazy for even thinking about it.  Working from the living area in our West Plano home we offered same day service at reasonable rates. Within three months of placing the ad, we hired our first employee.  We continued to work out of our home office until 1990; during which we had an assortment of different small to medium size warehouses to store scrap materials.

In 1990, we took the next step and incorporated all of our existing customer base into one company- Plano Overhead, Inc.  We also combined our office and warehouse to our first retail location at 801 Jupiter Rd near Plano Parkway & Jupiter Rd. We constructed walls out of garage door panels to create an office that allowed customers to see our steel doors and electric openers- while creating working environment as well. This location served us well as we had significant growth over the next ten years.

In 2000 we moved to 1111 Jupiter Rd. just north of our old location. It was a much nicer showroom with sufficient office and warehouse space. We grew large enough to hire secretaries and a few additional installers.  My son, Nick, also joined us as an installer in 2008 after graduating from Texas A&M University.  Nick started as an installer learning the business as I did, from the ground up.  He worked as an installer for a few years, was Service Manager for about a year, then General Manager for 3 years, and has now been promoted to CEO since 2016.  After doing two five year leases the landlord went way up on our projected rent for the next five years and we decided to take yet another leap of faith.  We decided that we would attempt to find a location that had highway visibility- at warehouse prices.  To do this, we would actually have to separate our retail space from our warehouse space.  Fortunately, we were able to find two locations within a mile of one another that was around the same budget as before- but with higher visibility at one location, and more storage at the other.  We were up for the challenge!

In 2016, we were able to bring my other son on board to serve as the CFO.  He also attended Texas A&M University and lived with my other son, Nick, for a few years.  Nobody could be more excited than my other son to have him on board as he helps to bear the weight of continuous growth and transformation of our company.  As we transition our business to the next generation, we are confident that our two sons will take our company to heights we never thought possible- while maintaining the integrity, ethics, and values that have always been the backbone of our company.

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For Efficiency and the Environment: Paperless Scheduling!!!!

Written by Nick McGregor. Posted in Paperless Scheduling

For 40 years, we have carefully and strategically coordinated an ever-growing service schedule for all of our amazing customers.  Using our already well designed and unbelievably intricate paper and dry erase system to formulate our plan to switch to a paperless system was essential to avoid transitioning at the customer’s expense.  We at Plano Overhead Garage Door are excited to announce that we have officially finished our transition to going paperless!!!  It has been a process years in the making, and took some blood, sweat, and tears; but our business is now poised to take on our next 40 years and whatever they may bring!  And don’t worry, we have a backup paper system and contingency plans to be sure that we’re ready at all times!


What’s New?

Emailed Invoices

Real-time Updates between Office and Field

Pictures on File

Finger Touch Signature

Links to Review Sites


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With our new system, we have drastically improved:

Overall Productivity and Efficiency

Material Costs

Data Security

Document Management

Data Communication

Transition Time

Response Time

Accuracy

Time Allotment

Overall Communication


We are dedicated to serving our community with the highest quality of service for all of your garage door, replacement spring, service, garage door opener, and parts needs in the Plano and Dallas areas.  We truly hope that our customers love our new procedures and capabilities as much as we do!  Give us a shot, we’ll be happy to provide you with an on-time appointment and as always, a 100% free written (or emailed!) in-home estimate.

Give us a call today and experience the difference!   972-422-1695


Submitted by Nick J. McGregor, CEO of Plano Overhead Garage Door

American Flag, Golf, Football, and Hunting Printed Garage Doors. Who Knew??

Written by Nick McGregor. Posted in Accents Images

So many times our lives are so busy, we just need a place to escape, even if it’s just right inside our home.  Garage space is most naturally used as storage for our cars, extra boxes, and miscellaneous items.  However; as the times are changing they are being used for entertainment, game room space and man caves galore.  So spice it up to meet your personality and enjoy an image that takes you away…..

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C.H.I., the manufacturer of the garage doors that Plano Overhead installs, notes that whether homeowners have a small outdoor escape or a generous workshop, multiple images are available to accentuate their lifestyle. Accents Images are available in four categories: Destinations, Patriotic, Patterns and Sportsman. “People are amazed at the quality and clarity of the images and how seamlessly the sections are pieced together,” stated Merle Miller, Marketing Specialist at C.H.I. The Destinations category includes images such as ocean, beach and mountain views. The Patriotic category includes the US and Canadian flags. The Patterns category includes images such as brushed and plated metal. Finally, the Sportsman category features images such as fishing, football and golf themes. The company notes that the beauty of Accents Images is how accurately they portray true-to-life colors, from bright blue skies to crystal clear waters. This option is available for interior applications on models 2216, 2283, 4216, 4283, 5216, 5283, 5916, 5983 and is available for interior/ exterior applications on models 2217 and 2284. GARAGE DOOR NEWS  (VOLUME 22 ISSUE; 7 JULY 2013)

The images are factory printed on the steel and coated in a durable and finished look.  No adhesives or questionable applications here, they stand behind their work!

Call today to learn about transforming the inside of your garage into the way you always wished it could be.  972-422-1695

Submitted by Nick J. McGregor, CEO of Plano Overhead Garage Door

A Customer’s Experience

Written by Nick McGregor. Posted in Accents Garage Doors

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Style is a Way to Say Who you are without having to speak!!!!

As a first time home buyer; I really want to make an outstanding impression on my family and friends. I wanted something that says who we are as a family represented in our home. We have rented/leased a few homes in the past that were really nice but just lacked that “little something” that just gave it an extra kick. I was not sure what feature of the home to address; I started with what would be my main point of entry… ”the garage.” I stood outside staring at this big square that just seemed to be saying, “set the stage.” I begin searching for garage doors online and came across a company called Plano Overhead Garage Door. As I viewed the website, I discovered that I was able to upload a photo of my home and design my own custom garage door…I was having so much fun designing that I spent an hour just playing. Their newest accent woodtone C.H.I Overhead Doors caught my attention. As I tested the wood designs on my home virtually, I knew this was the look I was going for. I discovered that the doors where made from hand selected premium lumber with digital crafting and are the most realistic woodtone doors available. I was amazed at the amount of care that was taken to demonstrate durability and class. Durability and class are characteristics that say “built to last, beautiful and stylish.” Thank you Plano Overhead Garage Door for making my experience to build a garage door pleasant and convenient.

 

Submitted by Nick J. McGregor, CEO of Plano Overhead Garage Door

Wood-Look Garage Door- A customer’s perspective

Written by Nick McGregor. Posted in Wood Garage Doors, Wooden Look Garage Door

Accents The Finest in Woodtone Doors

 


 

WOODTONE doors have been made to meet the needs of those who will like to have traditional carriage overlay style garage doors. They have been made to achieve wood grain of different types of wood. There is a versatility of over sixty designs and colors to choose from. If you will like to have a unique garage door in your home, then the benefits of choosing this type of door are that it improves the value of your home and portray great style in your home.

“If the goal is to have people accept the idea of paying more for your home, then you need to have these garage doors installed. The door will cost you less to install, but it will add great value to your home. After installing a woodtone garage door; your property will be more appealing to such home buyers. Additionally; the doors display great durability. If you want to save money on garage door repairs, then you need to go for the CHI woodtone garage doors. The garage doors have been made to last long. Several years can pass by before you consider replacing them. The manufacturers use the latest technology to ensure the doors have been made to meet the highest standards. With the CHI Woodtone Flush Overlay Model 5217 garage doors, you will never regret after installing it….” …..Meridith, J. (2016, August 20)

We, at Plano Overhead Garage Door, offer a wide variety of wooden and wooden appearance garage doors.  Click here to learn more about your options, or call today to learn more!  972-422-1695

 

Submitted by Nick J. McGregor, CEO of Plano Overhead Garage Door

Liftmaster 8587W – Heavy Duty Chain, WiFi

Written by Nick McGregor. Posted in Garage Door Openers in Plano, TX, Misc. Garage Door Information in Plano, TX

Liftmaster 8587W H.D. Chain Drive
THE LIFTMASTER ¾ AC CHAIN DRIVE GARAGE DOOR OPENER PROVIDES MAXIMUM POWER FOR THE HEAVIEST GARAGE DOORS. ITS FEATURES INCLUDE:

CONNECTIVITY:

* BUILT-IN WIFI
* ALERTS

PERFORMANCE:

* P3 MOTOR
* ¾ HP MOTOR
* I-BEAM RAIL SYSTEM
* MOTOR VIBRATION ISOLATION SYSTEM
* LIFETIME MOTOR

SECURITY:

* SECURITY +2.0
* POSILOCK
* TIMER-2-CLOSE
* ALERT-2-CLOSE
* MOTION DETECTOR
* PROTECTOR SYSTEM

 


Call today to learn more about the heavy duty Liftmaster 8587W.  We keep them in stock and can often times install them the same day that you call.

 

Call now!  972-422-1695

 

Submitted by Nick J. McGregor, CEO of Plano Overhead Garage Door

Inventing the Garage Door Opener

Written by Nick McGregor. Posted in Garage Door Opener

Really Old Garage Door OpenerIn 1926, C.G. Johnson invented the first electric overhead garage door opener in Hartford City, Indiana.  At that time, electric garage door openers did not become popular until ERA Meter Company of Chicago offered one after World War II (1939-1945).  The opener could be opened via a key being inserted into a post located at the end of the driveway, or with the flip of a switch from the inside of the garage.

Since 1977, Plano Overhead Garage Door has been installing quality garage door openers, as well as garage doors.  Today’s modern garage door openers provide many different options to choose from to meet the needs of our customers.   Some of the best features of modern garage door openers include built-in WiFi, battery backup, laser park assist, wireless remotes, safety reversing sensors, motion sensors, and so much more!

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Hard to believe that, in under 50 years, we have gone from opening our garage doors using a key on a post, to being able to operate and monitor the history of your garage door opening from anywhere in the world.

 

Submitted by Nick J. McGregor, CEO of Plano Overhead Garage Door

Laser Park Assist (Liftmaster 975LM)

Written by Nick McGregor. Posted in 975 LM, Garage Door Opener Laser Park Assist

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It’s usually a “he did it/she did it” when it comes to admitting (or not) pulling too far into the garage and hitting the wall, or NOT pulling far enough in and the garage door closes on it.  Another good one: backing out of the garage THINKING the door was raised.  Trust me, we’ve heard all stories.  But you know things happen, right? We’re human.

The solution:  a LiftMaster LASER PARKING ASSIST.  The best thing since sliced bread (well, almost).  An installation without requiring an electrician, you simply adjust the direction of the laser to hit the dash of your vehicle, letting you know when to stop.

The laser Parking Assist is now available for purchase at our showroom in Plano, or if you’d prefer, we will come out and install it for you!  At a retail of $40, the parking assist can literally save relationships, along with the condition of your garage or door!

 

 

Submitted by Nick J. McGregor, CEO of Plano Overhead Garage Door

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Free Estimates!

We give free in-home estimates so you can have an honest assessment of how much your repair or replacement will be. We are more than happy to come to you and look at the issue you are experiencing—at no charge. We value the right of the customer to choose our service instead of making you pay to hear our expert opinion. We promise that there are no fees for the call, trip out, or evaluation.

Treating Every Customer Like Family

We always have been and always will be family owned and operated.  Over the years, we have served over 82,000 in the greater Dallas and Plano area since 1977. We are proud to stand behind our name and customer service. All management is family, and we highly value accountability. We concentrate on ethics, professionalism, customer satisfaction, and top notch customer service. We understand that going above and beyond helps our customers return to us again and again.

Same Day, Reliable, Punctual Appointments

We are excited to say that we have provided reliable, punctual, and same day service appointments since 1977!  We arrange 30-minute appointment windows so you don’t have to wait around on us to arrive. We realize that your time is valuable; it is our priority to be punctual. We have trucks spread out throughout the day in the Dallas area, and can typically have a company service technician to your home within an hour.

Best Warranties Guaranteed

We are proud of the fact that we were the first company in the Dallas region to offer a lifetime warranty on our products at no extra cost, and that we present the best available warranty on labor. Our one-year labor warranty is better than any of the other companies’ for a reason. We stand behind our first-rate products and services and guarantee customer satisfaction to along with it.

Professionally Trained Company Technicians

All our service specialists are professionally trained and work directly for us—no subcontracting to save on expenses. All the employees receive in-depth and intense professional training for several months to make sure that they are fully qualified and educated. Each technician operates a fully-stocked company truck to finish the job promptly, without having to leave to buy parts, or wasting your time and money with multiple trip costs, or charging you an hourly rate to spend a day on a routine repair.

plano door logo Plano Overhead Garage Door
1100 N. Central Expy Suite #A
Plano, Texas 75074

Service Areas
Sitemap E-Mail - info@planooverhead.com

972-422-1695

Hours of Operation

Come See Us
M-F: 8:00 - 5:30
Sat: 9:00 - 1:00
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Testimonials

  • May 30, 2015

    "Service was great! Very professional and helpful."

    -Steve J.    Frisco, TX

  • September 13, 2014

    "Same day service, quality products, fair prices, and very experienced technicians, were all the ingredients needed to make me a customer for life. I highly recommend Plano Overhead Garage Door for all your garage door needs."

    -Chuck K.        Mckinney, TX

  • “We’ve used Plano Overhead many times since the late 1990’s and have been pleased every time." 

    - Sally    Plano, TX

  • October 31, 2014

    "About as good an experience as you can get, the installer was professional about his business, showed up on time, and completed the job in the time estimated."

    -Mark M.    Frisco, TX

  • “…It is great to find a local family owned company that you can depend upon.  I will definitely recommend your company to others who may have problems with their garage door.”

    - Christina     Allen, TX

  • "Great service, great price, great company."

    - Chris   Plano, TX


  • “Plano Overhead Garage Door runs it’s business the way consumers wish all businesses were run. They are simply a premier service provider..."

    - Arlene        Plano, TX

  • May 7,  2014

    "Everyone from the technicians to the receptionists are always so pleasant to deal with. You will not be disappointed with this company!"

    - Betsy Y.    Allen, TX

  • “The entire process was fantastic.  I walked into their showroom, and a representative was more than ready to help..." 

    - Tony    Plano, TX

  • June 17, 2014

    "Punctual, knowledgeable, and fast."

    - Dawn H.      Richardson, TX

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