More About Plano Overhead Garage Door!


 BBB LogoAngie's List Super Service Award 20162016 Consumer's Choice Award

We won the 2016 Consumer’s Choice Award for Business Excellence, are an Accredited Better Business Bureau Member with no complaints since the 1970s, and also won the 2016 Angie’s List Super Service Award (our 13th year in a row!). We proudly maintain a 5-Star reputation!



At Plano Overhead Garage Door, we have a word-of-mouth factor that’s hard to beat—and we work very hard to keep it that way. Our reputation, ratings, testimonials, reviews, and social factor are the backbone of who we are, and how we do business in Plano, Texas. (We truly treat the customers like family members.) We do not do ANY Commercial Work—no businesses, etc. We are 100% repair, service, and replacement of residential garage doors and garage door openers. We cater specifically to residential homeowners and their needs.

We work on all makes and models of garage doors & openers, but we only install one brand of each. We install Liftmaster garage door openers, and C.H.I. garage doors. We focus on providing top-quality products, rather than offering a wide range. We do this to prevent having to address inferior products, inferior warranties, and complaints in general. It’s not that we shy away from customers who are looking for the cheapest fix possible, rather, we convince even the toughest customers that our top-quality product will pay for itself over time.

We do not advertise to achieve parts sales—our prime location and large inventory are a supplement to our company—parts are not a primary focus. We don’t do service contracts, and aren’t a “$39 coupon in the mail for service” kind of company. We let our service & customer service speak for itself, and then offer special discounts to repeat customers.  We truly have the best warranties in the Dallas Metroplex on labor, our torsion springs, our garage doors, AND our garage door openers.

We’ve been family owned and operated since 1977. We provide 100% free estimates over the phone or hand written in person- which ever you prefer. No gimmicks, no service call fee, no obligation. We schedule same day service appointments with 30 minute on-time arrival windows. We know that your time is important!

We provide the best quality products available at very affordable prices. Our product warranties and labor warranty are guaranteed to be the best in our industry. We’ll also beat any competitor’s price that offers you a product or service of equal value.

Our experienced company service technicians are professionally trained, fully insured, and are never subcontracted to make commissions by selling unnecessary products. Each technician drives a fully stocked truck, and we keep one of the largest inventories in the Dallas area to make sure that we can get the job done right the first time.

Keep the things below in mind when considering which garage door company to choose in the Dallas, Texas area.

  • Why Choose Us?
  • Same Day Service, On time/ 30 minutes Appointment Windows
  • Family Owned And Operated Since 1977, Located on Highway 75
  • A+ Ratings on Angie’s List and Better Business Bureau, Piles of Thank You Letters and Testimonials from over 35 years of loyal service and repeat customers
  • Full Time Company Trained Employees, Fully Stocked Company Trucks
  • Free Estimates- honest evaluations up front, on the phone or in-home
  • Turn Key/ Everything Included Pricing, Up Front Pricing- Our Prices Include Tax AND Labor
  • 1 Year Labor Warranty
  • Lifetime Warranties Included on all Parts And Panels of New Doors, on Torsion Spring Replacements, and on the Belt
  • Our Competitors
  • Will they actually hit their 4 hour time frame?
  • How long have they been/ will they be in business? Are they really obligated to be honest and liable if all you know is their phone number? Do they have a showroom or retail parts when you need them?
  • Who would your neighbor recommend? Are their online reviews real? Do they have any written testimonials from customers regarding their service?
  • Are they using subcontractors or inexperienced laborers who are dispatched or on call? How many trips will they have to make to find your parts, and how long will you have to wait on them to come back?
  • Is there a service call free? Is the Free Estimate only for new installations of new products (meaning you pay service call regardless)?
  • What fees are they leaving out in order to get their foot in the door? How much is that attractive tune-up coupon really going to cost you once their done?
  • Why can’t they match our labor warranty? What does that say about the quality of their services?
  • Did they tell you that they OFFER lifetime warranties, or is it INCLUDED? Don’t you want a quality product with a warranty to prove it?

 


 

dallas garage door coupon

Free Estimates!

We give free in-home estimates so you can have an honest assessment of how much your repair or replacement will be. We are more than happy to come to you and look at the issue you are experiencing—at no charge. We value the right of the customer to choose our service instead of making you pay to hear our expert opinion. We promise that there are no fees for the call, trip out, or evaluation.

Treating Every Customer Like Family

We always have been and always will be family owned and operated.  Over the years, we have served over 82,000 in the greater Dallas and Plano area since 1977. We are proud to stand behind our name and customer service. All management is family, and we highly value accountability. We concentrate on ethics, professionalism, customer satisfaction, and top notch customer service. We understand that going above and beyond helps our customers return to us again and again.

Same Day, Reliable, Punctual Appointments

We are excited to say that we have provided reliable, punctual, and same day service appointments since 1977!  We arrange 30-minute appointment windows so you don’t have to wait around on us to arrive. We realize that your time is valuable; it is our priority to be punctual. We have trucks spread out throughout the day in the Dallas area, and can typically have a company service technician to your home within an hour.

Best Warranties Guaranteed

We are proud of the fact that we were the first company in the Dallas region to offer a lifetime warranty on our products at no extra cost, and that we present the best available warranty on labor. Our one-year labor warranty is better than any of the other companies’ for a reason. We stand behind our first-rate products and services and guarantee customer satisfaction to along with it.

Professionally Trained Company Technicians

All our service specialists are professionally trained and work directly for us—no subcontracting to save on expenses. All the employees receive in-depth and intense professional training for several months to make sure that they are fully qualified and educated. Each technician operates a fully-stocked company truck to finish the job promptly, without having to leave to buy parts, or wasting your time and money with multiple trip costs, or charging you an hourly rate to spend a day on a routine repair.

plano door logo Plano Overhead Garage Door
1100 N. Central Expy Suite #A
Plano, Texas 75074

Service Areas
Sitemap E-Mail - info@planooverhead.com

972-422-1695

Hours of Operation

Come See Us
M-F: 8:00 - 5:30
Sat: 9:00 - 1:00
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DIRECTIONS TO US

Testimonials

  • May 30, 2015

    "Service was great! Very professional and helpful."

    -Steve J.    Frisco, TX

  • September 13, 2014

    "Same day service, quality products, fair prices, and very experienced technicians, were all the ingredients needed to make me a customer for life. I highly recommend Plano Overhead Garage Door for all your garage door needs."

    -Chuck K.        Mckinney, TX

  • “We’ve used Plano Overhead many times since the late 1990’s and have been pleased every time." 

    - Sally    Plano, TX

  • October 31, 2014

    "About as good an experience as you can get, the installer was professional about his business, showed up on time, and completed the job in the time estimated."

    -Mark M.    Frisco, TX

  • “…It is great to find a local family owned company that you can depend upon.  I will definitely recommend your company to others who may have problems with their garage door.”

    - Christina     Allen, TX

  • "Great service, great price, great company."

    - Chris   Plano, TX


  • “Plano Overhead Garage Door runs it’s business the way consumers wish all businesses were run. They are simply a premier service provider..."

    - Arlene        Plano, TX

  • May 7,  2014

    "Everyone from the technicians to the receptionists are always so pleasant to deal with. You will not be disappointed with this company!"

    - Betsy Y.    Allen, TX

  • “The entire process was fantastic.  I walked into their showroom, and a representative was more than ready to help..." 

    - Tony    Plano, TX

  • June 17, 2014

    "Punctual, knowledgeable, and fast."

    - Dawn H.      Richardson, TX

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