About Plano Overhead Garage Door

Award Winning Standards

Plano Overhead Garage Door won the 2016 Consumer’s Choice Award for Business Excellence (Our 5th year in a row!).  In fact, we are an Accredited Better Business Bureau Member with no unresolved complaints since our inception in the late 1970s.  Furthermore, we won the 2016 Angie’s List Super Service Award (our 13th year in a row!). We proudly maintain a 5-Star reputation!

Visit Our Testimonials Page!  Read What Hundreds of Our Customers Have Said About Our Company.  Word-of-Mouth Referrals are a Huge Part of Our Business!

BBB Logo2015 SSA CertificateEdt2015 COnsumers Choice Award

Keep the things below in mind when considering which garage door company to choose in the Dallas, Texas area.

  • Why Choose Us?
  • Same Day Service, On time/ 30 minutes Appointment Windows
  • Family Owned And Operated Since 1977, Located on Highway 75
  • A+ Ratings on Angie’s List and Better Business Bureau, Piles of Thank You Letters and Testimonials from over 40 years of loyal service and repeat customers
  • Full Time Company Trained Employees, Fully Stocked Company Trucks
  • Free Estimates- honest evaluations up front, on the phone or in-home
  • Turn Key/ Everything Included Pricing, Up Front Pricing- Our Prices Include Tax AND Labor
  • 1 Year Labor Warranty
  • Lifetime Warranties Included on all Parts And Panels of New Doors, on Torsion Spring Replacements, and on the Belt
  • Our Competitors
  • Will they actually hit their 4 hour time frame?
  • How long have they been/ will they be in business? Are they really obligated to be honest and liable if all you know is their phone number? Do they have a showroom or retail parts when you need them?
  • Who would your neighbor recommend? Are their online reviews real? Do they have any written testimonials from customers regarding their service?
  • Are they using subcontractors or inexperienced laborers who are dispatched or on call? How many trips will they have to make to find your parts, and how long will you have to wait on them to come back?
  • Is there a service call free? Is the Free Estimate only for new installations of new products (meaning you pay service call regardless)?
  • What fees are they leaving out in order to get their foot in the door? How much is that attractive tune-up coupon really going to cost you once their done?
  • Why can’t they match our labor warranty? What does that say about the quality of their services?
  • Did they tell you that they OFFER lifetime warranties, or is it INCLUDED? Don’t you want a quality product with a warranty to prove it?


 

At Plano Overhead Garage Door, we have a word-of-mouth factor that’s hard to beat—and we work very hard to keep it that way. Our reputation, ratings, testimonials, reviews, and social factor are the backbone of who we are, and how we do business in Plano, Texas. (We truly treat the customers like family members.) We do not do ANY Commercial Work—no businesses, etc. We are 100% repair, service, and replacement of residential garage doors and garage door openers. We cater specifically to residential homeowners and their needs.

We work on all makes and models of garage doors & openers, but we only install one brand of each. We install Liftmaster garage door openers, and C.H.I. garage doors. We focus on providing top-quality products, rather than offering a wide range. We do this to prevent having to address inferior products, inferior warranties, and complaints in general. It’s not that we shy away from customers who are looking for the cheapest fix possible, rather, we convince even the toughest customers that our top-quality product will pay for itself over time.

We do not advertise to achieve parts sales—our prime location and large inventory are a supplement to our company—parts are not a primary focus. We don’t do service contracts, and aren’t a “$39 coupon in the mail for service” kind of company. We let our service & customer service speak for itself, and then offer special discounts to repeat customers.  We truly have the best warranties in the Dallas Metroplex on labor, our torsion springs, our garage doors, AND our garage door openers.

We’ve been family owned and operated since 1977. We provide 100% free estimates over the phone or hand written in person- which ever you prefer. No gimmicks, no service call fee, no obligation. We schedule same day service appointments with 30 minute on-time arrival windows. We know that your time is important!

We provide the best quality products available at very affordable prices. Our product warranties and labor warranty are guaranteed to be the best in our industry. We’ll also beat any competitor’s price that offers you a product or service of equal value.

Our experienced company service technicians are professionally trained, fully insured, and are never subcontracted to make commissions by selling unnecessary products. Each technician drives a fully stocked truck, and we keep one of the largest inventories in the Dallas area to make sure that we can get the job done right the first time.

 

dallas garage door coupon

plano door logo Plano Overhead Garage Door
1100 N. Central Expy Suite #A
Plano, Texas 75074

Service Areas
Sitemap E-Mail - info@planooverhead.com

972-422-1695

Hours of Operation

Come See Us
M-F: 8:00 - 5:30
Sat: 9:00 - 1:00
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DIRECTIONS TO US

Testimonials

  • September 23, 2016:

    "We've used Plano Overhead many times since the late 1990's and have been pleased every time!"


    -Sally R.    Plano, TX
  • September 7, 1987:

    "Prompt, courteous, and took care of the job in a very professional manner.  The enthusiasm to do the job right was refreshing to say the least."

    -Jared F.    Richardson, TX
  • January 2, 2017:

    "The customer service of this company is great.  They go the extra mile to make things right.  Use this company.  They fix your problems correctly and have quick service too."

    -Richard S.    Dallas, TX
  • March 14, 1995:

    "Plano Overhead quickly diagnosed my problem, made the necessary repairs, and adjusted the door for proper operation.  All I can say is, again, thanks for the excellent service and very professional service personnel.  The cost was very reasonable as well!"

    -Lynn P.   McKinney, TX
  • December 4, 2006:

    "Great service! I couldn't be happier!  I'm just amazed that in today's hurry up, make a quick dollar and get out world, this kind of expert service and friendly attitude still exists.  I don't mind paying for this kind of service and attitude.  I'll never call anyone other than Plano Overhead!"

    -Steve S.   Wylie, TX
  • January 27, 2017:

    "My garage door spring broke this morning.  I had used Plano Overhead before and was really impressed with their customer service and the professionalism of their technicians.  They stand behind their work and their products.  I have always recommended them to people I know and will continue to do so!"

    -Mark Z.   Allen, TX
  • January 14, 2004:

    "Thank you for your timely and professional service and your reasonable prices!"

    -Emmett W.   Garland, TX
  • December 6, 1993:

    "As a small business owner myself, I would like to commend your company for taking the extra step many business fail to take these days. Please feel free to add me to your list of references."

    Johnathan T.    Plano, TX
  • March 12, 2011:

    "Great service, great price, great company."

    -Chris H.    Plano, TX
  • August 13, 2006:

    "I cannot believe I got a Thank You Note from you guys!  Your promptness, courtesy, sympathy, and efficiency all made my situation a little easier."

    Richard W.   Murphy, TX
  • June 27, 2013:

    "The entire process was fantastic.  I walked into their showroom, and a representative was more than ready to help!"

    -Tony B.    Plano, TX
  • February 23, 2017:

    "Technician arrived on time on very short notice.  He worked efficiently and completed work in about one hour.  He even took time to answer questions and go over the work!"

    -Viadhe T.    Carrolton, TX
  • May 7, 2014:

    "Everyone from the technicians to the receptionists are always so pleasant to deal with.  You will not be disappointed with this company!"

    -Betsy Y.    Allen, TX
  • May 30, 2015:

    "Service was great, very professional and helpful!"

    -Steve J.    Frisco, TX
  • August 8, 1997:

    "I appreciate the fast service.  It's great to find a company I can rely on.  I'll recommend you every chance I get!"

    Stephany R.   Richardson, TX
  • January 5, 2012:

    "It is great to find a local company that you can depend upon.  I will definitely recommend your company to others who may have problems with their garage door."

    -Christina L.     Allen, TX
  • October 31, 2014:

    "About as good an experience as you can get, the installer was professional about his business, showed up on time, and completed the job in the time estimated."

    -Mark M.     Frisco, TX
  • August 19, 2014:

    "Plano Overhead Garage Door runs their business the way consumers wish all businesses were run.  They are simply a premier service provider."

    -Arlene M.    Plano, TX
  • January 6, 2017:

    "Scheduling was very responsive both via email and over the phone.  They were very professional and timely during the install, and even programmed my vehicles to the garage door opener before leaving.  I will continue to hire Plano Overhead Door in result of my experience today and will highly recommend them to my neighbors!"

    -Jon M.    Plano, TX
  • June 17, 2014:

    "Punctual, knowledgeable, and fast."

    -Dawn H.    Richardson, TX
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