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Don’t Worry about the Small Things—We’ve Got it Covered!

Here are just a few tips on how to overcome the simple problems that garage doors and openers sometimes give us. Remember, if this turns out to be a bigger problem than you anticipated, you might want to consult an expert.  The garage door is the largest moving mechanism on your home.  Only professionally trained technicians should attempt to repair garage doors and garage door openers.  

If the garage door is not working, that can create major problems. There is nothing worse than not being able to get out of your garage on a Monday morning to go to work. Routine maintenance is more important now than ever since the garage door has truly become the new front door.  Here a few tips to help your garage door get working again.

 

I Can’t Get My Car to Program to My Garage Door Opener. (See Image Link Below)

This can be a very frustrating process, but it is usually an easy fix. Follow the steps on the image link below or consult the owner’s manual from your vehicle.  Not all vehicles are compatible with garage door openers.

Homelink

Garage Door Reversing or Won’t Close.  (See Image Link Below)

Most modern garage door openers have Infrared Safety Beams (or ISB’s).  Since 1993, these have been required as a safety feature by the government as a safety measure.  These little square boxes at the bottom of your garage door must be aligned in order for your door to close.  Check to be sure that nothing is blocking the sensors, and try loosening the wing nuts to adjust them.  Sweep the area around the sensors and make sure that nothing on the door or tracks might be obstructing the path of the beam.  Both safety sensors should be lit up a solid color, not flickering or off.  If both lights are lit up on either side, your opener might need to have its’ force settings or travel limits adjusted on the unit.  This is something that a professional should perform.  Routine maintenance can help prevent sensors from coming misaligned due to vibration and loose tracks or hardware on the garage door.

Safety Sensors

The Door Reaches the Bottom but Goes Right Back Up. 

The door’s limit switch needs to be fixed and adjusted.  Either that, or the Infrared Safety Beams need adjustment.  Either of these will likely require professional service.  If the door hits the ground with force, it will eventually damage the garage door and the opener beyond repair.

The Door Won’t Open.  

You probably have old or broken springs that need to be replaced. One way to determine this to attempt to open the door manually and see if the door holds up by itself. If not, then your springs need replacement or adjustment.  If the door won’t open by hand or is extremely heavy when not attached to the garage door opener, then the garage door needs to be looked at.

Remote of Keypad Not Working.  (See Image Link Below)

See if all the opener’s remotes, both in the house and with the cars, are not working. Sometimes it simply is worn-out batteries.  If multiple remotes are bad at the same time, you likely have a more serious problem with the garage door opener itself.

Keypad/Remote

Door Opens by Itself.  

Oftentimes, there is a stuck button on one of the remotes. Jiggle the remotes around a bit to see if the button will become unstuck. Other times, the batteries have gotten old and you will have to determine which remote has the old batteries.  There may also be interference, or the remotes themselves might need to be re-coded to the opener.

No Power or Response at All.  

The easiest way to check this problem, is to plug in an appliance (hair drier, lamp, battery charger) to the outlet that the garage door is plugged into to be sure that the outlet itself is functioning properly.  Depending on the system of opener you have, it might either be activated through wiring, light switches, and/or internal battery backup systems.  If powered by wiring or an outlet, check to see if there is any faulty or burned wires, or if maybe a breaker has been blown.  Also check to make sure that your garage door opener is not connected to a light switch.  Some outlets are on the same circuit as a light switch, and that switch may simply be turned off.  Never work on electrical wiring without proper training.  If you don’t know how to fix it, consult a professional.

The Opener Makes a Lot of Noise.  

This could indicate some loose parts in your opener or the simple fact that your opener and springs need some lubrication or adjustments.  There are countless adjustments that can be made by professionals in order to lessen the loudness of your garage door opener.  Many times the garage door can actually need adjustments in order to allow the garage door opener to function better as well.

Light is Not Working.  

Check to make sure the bulb has not blown out. If you try that and it fails to light up, then there might be an issue with the logic board or light socket within the opener.  Some openers also have an actual light button on the wall console.  Check to make sure that your wall control is functioning properly as well.

The Door is Noisy.  

Check to make sure that no parts appear to be worn, and that there are no loose parts or hardware on the door itself.  

 

These are just a few things that can help to diagnose the most common problems with garage doors.  Make sure that you consult a local professional garage door technician when any of these situations arise.  If you are unsure of what you are doing, never attempt to work on a garage door or any of its’ components.  Local professionals are more than happy to take care of any of your garage door or garage door opener problems and questions.

 

 

Treating Every Customer Like Family

We started out as and still are a family business. Over the years, we have served 60,000 and more in the greater Dallas and Plano area since 1977. We are proud to stand behind our name and customer service. All management is family, and we highly value accountability. We concentrate on ethics, professionalism, customer satisfaction, and top notch customer service. We know that being detail-conscious and going above and beyond helps our customers return to us again and again.

Same Day, Reliable, and Punctual Appointments

We are excited to say that we have provided reliable, punctual, and same day service appointments for your ease since 1977! We arrange 30-minute appointment windows so you don’t have to wait on us for hours at a time. We realize that your time is valuable; it is our priority to be punctual. We have trucks spread out throughout the day in the Dallas area, and can typically have a company service technician to your home within an hour.

Free Estimates!

We give free in-home estimates so you can have an honest assessment of how much your repair or replacement will be. We are more than happy to come to you and look at the issue you are experiencing—at no charge. We value the right of the customer to choose our service instead of making you pay to hear our expert opinion. We promise that there are no fees for the call, trip out, or evaluation.

Guaranteed Top Warranties

We are proud of the fact that we were the first company in the Dallas region to offer a lifetime warranty on our products at no extra cost, and that we present an enhanced warranty on labor than that of our opponents. Our one-year labor warranty is better than any of the other companies’ for a reason. We support our first-rate products and services and guarantee that to all our customers. 

Skilled Company Personnel

All our service specialists are professionally trained and work directly for us—no subcontracting to save on expenses. All the employees receive in-depth and intense professional training for several months to make sure that they are qualified and educated. Each technician operates a fully-stocked business truck to finish the job promptly, without having to leave to buy parts, misusing your time and money with lots of trip costs, or charging you an hourly rate to spend a day on a routine repair.

COMPANY INFO

Plano Overhead Door
1100 N. Central Expy Suite #A
Plano, Texas 75074
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E-Mail - info@planooverhead.com

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Testimonials

  • “I want to thank you for the excellent service you gave me when you came to repair the garage door.  I appreciated the fast service. You guys..."

     Donald

  • “Plano Overhead Garage Door runs it’s business the way consumers wish all businesses were run. They are simply a premier service provider..."

    - Arlene

  • “We’ve used Plano Overhead Door several times since the late 90’s and have been pleased with your service every time.  I especially appreciate being able to speak to a “real” person..." 

    - Sally

  • Dear Plano Overhead Garage Door,

    I am writing to say THANK YOU for the SUPER CUSTOMER SERVICE provided by three of your wonderful employees..."

    Sincerely,

    - Bob (Plano, TX)

  • “Just wanted to thank you for the great service! Plano Overhead came and checked out my door, then was the one who replaced it, and today, they came out..." 

    - Karen

  • “The entire process was fantastic.  I walked into their showroom at Central Expressway & 15th in Plano, and a representative was ready to help..." 

    - Tony

  • “I have nothing but good to say about Plano Overhead Garage Door.  We recently needed a new garage door opener..." 

    - Carol

  • “…It is great to find a local company that you can depend upon.  I will definitely recommend your company to others who may have problems with their garage door.”

    - Christina

  • “I recently had both of my garage doors replaced.  Your company was so fast and so friendly.  Response time was great to my initial call..."

    - Angela

  • “Great job.  The response to my phone call was quick and the repair team reached home the same day..."

    - Ragini

  • “We have received excellent service and personal attention from every person with who we have dealt at Plano Overhead Door during the past three years..."

    - Greg and Joan

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